Your Personal Information
The information we learn from customers helps us to personalize and continually improve our customer service, while developing ways to improve your shopping experience at Element e-Liquid. The following is some of the information we gather about our users.
- Information You Provide Us: When you complete a Customer Profile Form on- line or communicate with us via e-mail, letter, fax or phone, we receive and store the information you've provided. This information is basic, including: name, address, phone, fax and cell phone numbers, e-mail address and business information (if applicable). We use this information that you provide for such purposes as responding to your requests, communicating with you and customizing future shopping for you.
- You may give us information about you by filling out forms on our sites or by corresponding with Element representatives via phone, e-mail or otherwise. This includes information you provide to us when you register to use our sites, subscribe to our services, place an order or report a problem with our site.
Does Element e-Liquid Share the Information It Receives?
Under no circumstances will we ever give away or sell your personal information to anyone else for any reason whatsoever, without prior written approval from yourself. Any information we gain through our use of customer polls, surveys, cookies, session tracking or anything else, is used internally and for the sole purpose of providing you better service. If you are on our mailing list and you ask us to remove you, we will do so immediately and will not attempt to sell your information. As we do with our own, we respect your privacy.
Information about our customers is an important part of our business, and we are not in the business of selling it to other companies. We share customer information only as described in this statement and with subsidiaries of ElementEliquids.com with controls that are either subject to this Privacy Notice or follow the practice at least as protective as that described in this Notice.
How Element will use the personal data it collects?
Element will process (collect, store and use) the information you provide in a manner compatible with the GDPR. We will strive to keep your information accurate and up to date, and not keep it for longer than necessary. Element is required to retain information in accordance with the law, such as information needed for audit purposes.
Why does Element need to collect and store personal data?
For us to fulfill our contractual duties with you, manage our direct mailing and marketing, conduct business and to manage customer information, we need to collect some personal data from you. In any event, we are committed to ensuring that the information we collect and use is appropriate for these purposes, and does not constitute an invasion of your privacy.
You may contact email@example.com to exercise your rights. When exercising your rights, we will inform you of any lawful reason that may require us to continue processing your data. You have the right to request information about whether we process your personal information as well as how we collect, store and process that information.
You have the right to access information about the personal information we hold about you. You have the right to correct data that we hold about you that is inaccurate or incomplete. You have the right to request that the data we hold about you to be deleted when the processing is no longer necessary. Where you have previously provided consent for processing your data, you have the right to withdraw consent and for us to stop processing your data specific to that consent.
Element will process and retain personal data for as long as the user’s account is active or for a reasonable time to fulfill contractual obligations with you and to inform you of relevant products and services. You may withdraw consent by contacting firstname.lastname@example.org
How Secure Is Information About Me?
Are Children Allowed to Use Element e-Liquid?
No! Our products are only sold to adult smokers, 18 years or older. Element e-Liquid does not intentionally collect or solicit personal information from or about children or anyone under the age of 18. If we discover we have received any information from an individual under the age of 18 and in violation of this Policy, we will delete that information immediately. If you believe ElementEliquids.com has any information from or about anyone under the age of 18, please contact us.
Conditions of Use, Notices, and Revisions
Because our business changes constantly, our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web Site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
General Data Protection Regulation (GDPR)